Who we are
Our website address is: http://velocity-bike.com.
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
What data do we collect?
Velocity Bike collects the following data:
- Personal identification information (Name, email address, phone number, delivery and billing addresses, as well as electronic payment data)
How do we collect your data?
You directly provide Velocity Bike with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
Velocity Bike may also receive your data indirectly from the following sources:
- Third-party suppliers and ad networks, such as Printful, Google Ads, Bing, and Facebook
How will we use your data?
Our Company collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
- Organizations that will have access to your data include suppliers and ad networks such as Printful, Google Ads, Bing, and Facebook, as well as other ad network partners.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Velocity Bike securely stores your data at data center in Amsterdam.
Velocity Bike will keep your data for one year past your last account use. Once this time period has expired, we will delete your data.
Marketing
Velocity Bike would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Velocity Bike from contacting you for marketing purposes or giving your data to other members of our Group.
If you no longer wish to be contacted for marketing purposes, please email support@velocity-bike.com.
What are your data protection rights?
Velocity Bike would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Velocity Bike for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Velocity Bike correct any information you believe is inaccurate. You also have the right to request Velocity Bike to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Velocity Bike erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Velocity Bike restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Velocity Bike ’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Velocity Bike transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@velocity-bike.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Velocity Bike uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Velocity Bike uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Velocity Bike uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Velocity Bike sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Velocity Bike website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Velocity Bike keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2022.
How to contact us
If you have any questions about Velocity Bike ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@velocity-bike.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
